Please send questions and support requests to the address below.
Please include the app name, device model, OS version, the issue you are seeing, and steps to reproduce when possible.
App Support
Support for Bite
This page is the public support contact for Bite. It summarizes where to reach us about app usage, bugs, photos, location, ads, and search credit purchases.
We can help with the following topics.
How to use the app
Questions about photo selection, card editing, restaurant candidates, taste notes, display settings, saved records, and sharing are supported.
Bug reports
Please contact us if place lookup does not work, region outlines do not appear, sharing fails, layout breaks, or ads and purchase flows behave unexpectedly.
Purchases
We can answer questions about how search credits and restore actions are presented inside the app. For billing, refunds, and official purchase history handling, please use Apple App Store Support.
Please review the privacy policy for user-related information. The app page summarizes current public information.
We aim to review messages within 3 business days. Some cases may require additional time for confirmation.
App: Bite
Provider: Doui Lab
App Store ID: 6775495785
Supported languages: Japanese, English, Chinese, Korean, Thai, Vietnamese
For App Store Connect, the app page URL is https://www.doui-lab.com/en/apps/bite/, the support URL is https://www.doui-lab.com/en/apps/bite/support/, and the privacy policy URL is https://www.doui-lab.com/en/apps/bite/privacy/. The App Store distribution URL is https://apps.apple.com/us/app/bite/id6775495785.
This app is one of Doui Lab's products. See the top page for the broader brand direction and public information.